Are loyalty programs broken?
Here’s how to move into the future of customer engagement Are loyalty programs broken? If you missed our recent Thinking Caps webinar, here’s your chance to catch up. Leading customer loyalty [read more]
Driving Customer Loyalty and Engagement for Shopping Malls: Cracking the Code
Shopping malls faced challenges before the pandemic, as online shopping came of age. Then the pandemic forced further changes in shopping habits. And while retailers and restaurants defended their market share [read more]
Brands Need to Embrace the New Customer Data Landscape
Let's Break Down the Numbers The customer data landscape is rapidly changing. Brands need to navigate a challenging path through regulation, customer pushback, and roadblocks erected by the major platforms that [read more]
Helping Customers Reclaim a Sense of Control with Victoria Romero, Ph.D.
Reach is proud to have an Advisory Board including experts in a number of fields; their insights are invaluable to us in shaping the Reach app. We’re pleased to share the [read more]
Scam Alert: Your grandson does not need you to bail him out of jail
We've heard so many sad stories of grandparents being scammed out of hundreds, and sometimes thousands of dollars because they thought their grandchild needed their help, was in jail, had an [read more]
Scam Alert: Sometimes my friends start over and make new accounts on Facebook
This is not usually true. Typically, if you get a friend request from an established FRIEND, they’ve been hacked. You probably know how to recognize this. But, your lovely Aunt Martha may [read more]